Real-time sentiment, on every breath.
Per-utterance scoring at 220ms median latency. Stream raw audio in over WebRTC, get back valence, engagement, and dominance — frame-aligned with the transcript.
Beta · site in development
Voice Intelligence · v4.2 “Brunswick”Hear what they
Hear what they
really mean.
Sentivox turns every call, meeting, and voice note into structured sentiment. Real-time pulse, speaker-level emotion, and the exact moment a customer's tone shifts — wired into the tools your team already uses.
SOC 2 Type IIHIPAA-readyEU + US residency11 languages
94.6%Sentiment F1
220msMedian latency
38B+Minutes scored
Live · NYC-EAST-3SESSION 7F2A · 00:14:22
SENTIMENT
62% pos
ENGAGEMENT
moderate
SPEAKER
2 of 2
The platform
A full stack for every vibration in the voice.
Five layers, one model. From the moment audio hits our edge to the moment it lands as a Slack message, Sentivox keeps the signal intact.
Speaker-aware emotion.
Diarization fused with affect detection. Know not just what shifted but who shifted — agent or caller, host or guest.
Pulse alerts
Trigger workflows the second a customer's tone tilts negative. Webhooks, PagerDuty, Slack, or your own SDK.
→ tone.drop> 0.4 within 30s
→ route to tier-2 retention
→ POST /webhooks/escalate
11 languages, one model.
English, Spanish, French, German, Portuguese, Italian, Dutch, Hindi, Japanese, Korean, Mandarin — code-switching aware.
ENESFRDEPTITNLHIJAKOZH
Yours, not ours.
Audio never leaves your region. Model weights never train on your data. Dedicated VPC available on Scale plans and up.
RESIDENCY
us-eastus-westeu-fraap-tok
The dashboard
The signal, structured.
One workspace for the full voice surface area. Tab through to see how the same streams roll up.
Voice streams
ACTIVE STREAMS
1,284 +12%
AVG SENTIMENT
+0.42 +0.08
TONE EVENTS / HR
318 -4%
FLAGGED
23 +5
Sentiment index · last 16 hours
SentivoxBaseline
MO
Positive+0.71Mara Okonkwo
Tier-2 Retention
LZ
Positive+0.58Liu Zhen
Onboarding
AB
Neutral+0.04Adaeze Bello
Tier-1 Support
HV
Negative-0.32Henrik Vance
Premium
SP
Positive+0.62Sasha Pareek
Outbound Sales
Today's mixN=8,412
Positive 62%Neutral 28%Negative 10%
Latest spike02:14
Caller tone climbed +0.34 after agent acknowledged the refund window.
In the wildSix rooms
Six rooms
that already listen.
Anywhere voice carries meaning — Sentivox sits behind it.
Contact centers
Catch a frustrated caller in seconds, not after the survey. Live coaching tips surface for agents the moment tone slips.
Research & UX
Re-listen to thousands of interview hours by emotion, not timestamp. Find the moment a participant lit up — across the whole study.
Trust & safety
Flag aggressive, distressed, or coerced voices on social audio and gaming platforms. Tunable thresholds per community.
Sales enablement
Score every demo. See where excitement peaks, where deals stall, and which talk-tracks land. Feed CRM in one webhook.
Clinical communication
HIPAA-grade voice scoring for telehealth. Spot affective markers across longitudinal patient calls — without storing raw audio.
Podcasts & media
Auto-clip the most emotionally charged moments. Generate shorts, transcripts, and chapter art from one upload.
PricingPay for minutes you
Pay for minutes you
actually run.
Usage rolls over for 60 days.
Pulse
For builders, side projects, and one team.
$49/ month
- 10,000 minutes / mo included
- Real-time + batch scoring
- 3 languages
- Slack & webhook integrations
- 7-day data retention
Signal
For growing teams running production voice.
$449/ month
- 150,000 minutes / mo included
- All 11 languages
- Speaker diarization + coaching
- Custom alert routing
- 90-day retention + audit log
- SOC 2 report on request
Resonance
For platforms, contact centers, and regulated workloads.
Custom
- Unlimited minutes, volume tiers
- Dedicated VPC + region choice
- Custom model fine-tuning
- HIPAA BAA + DPA
- Named CSM + 99.99% SLA
- Single sign-on, SCIM, audit
Ready when you areHear what your team
Hear what your team
sounds like this week.
Bring a handful of recorded calls to a 30-minute walkthrough and leave with real sentiment scores and a coaching read on your own reps — no setup, no model training on your data.